1. How long does delivery take within the U.S.?
After shipping, delivery within the U.S. typically takes 3-7 business days. Please allow an additional 1-2 business days for processing.
2. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times vary by location. For more details, please refer to our Shipping Policy.
3. Which shipping provider do you use?
We primarily use FedEx for reliable and timely deliveries across the U.S.
4. Can I return my order?
Yes, we offer a 30-day return policy. For details, please refer to our Return and Refund Policy.
5. Are there any costs for returning items?
No, returns are free. We cover all return shipping costs for your convenience.
6. What condition must items be in for a return?
Items must be in a resellable condition, with no irreversible damage or excessive wear.
7. How long does it take to receive a refund?
Once we receive and inspect your return, the refund will be processed within 1-2 business days to your original payment method.
8. What happens if delivery is delayed?
In rare cases, deliveries may be delayed due to weather or unforeseen events. Please allow an additional 5-15 days for such circumstances.
9. How can I contact customer service?
You can reach us at [[email protected]] or call us at 543-38-7804.
10. Where can I find your Terms and Privacy Policy?
Our Terms and Conditions and Privacy Policy are available at the bottom of our website for your convenience.