Shipping Policy – Tops Neakerol

At Tops Neakerol, we are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy carefully to understand our processes, timeframes, and other important details.

1. Processing Time
All orders are processed within 1-3 business days. This time is required to carefully prepare, package, and dispatch your order. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery during peak seasons.

2. Shipping Timeframes
We offer worldwide shipping with the following estimated delivery times:

United States: 3-7 business days.
Neighboring Countries (Canada, Mexico, etc.): 5-10 business days.
Other International Destinations: 7-12 business days.

Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as weather conditions, customs delays, or other unforeseen circumstances. In such cases, please allow an additional 1-3 business days for delivery.

3. Shipping Costs
We are pleased to offer free shipping on all orders, no matter where you are located. Whether you’re in the United States or anywhere else in the world, there are no hidden fees or extra charges for shipping. We aim to make your shopping experience as seamless as possible.

4. Shipping Carrier
All orders are shipped via USPS (United States Postal Service). USPS is a reliable and efficient shipping carrier that ensures your package arrives safely and on time. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.

5. International Shipping
For our international customers, please be aware that customs, duties, and taxes may apply to your order depending on your country’s regulations. These fees are not included in the price of your order or the shipping cost, and they are the responsibility of the recipient. Please check with your local customs office for more information on potential charges.

6. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact our customer support team at [email protected] as soon as possible. We will work diligently to resolve the issue and ensure you receive your order or a replacement in a timely manner.

7. Incorrect Shipping Information
Please ensure that your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, we will contact you to arrange for reshipment. Additional shipping charges may apply.

8. Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number. This will allow you to track your package from our warehouse to your doorstep. If you do not receive a tracking number, please check your spam or junk folder, or contact our support team for assistance.

9. Contact Us
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at：